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Your Game is Live, Now What? Lessons Learned in the Online World
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Description

Your Game is Live, Now What? Lessons Learned in the Online World
Speaker: Jane Fraser (QA Director, Electronic Arts)
Date/Time: Thursday (March 11, 2010) 4:30pm — 4:55pm
Location (room): Room 125, North Hall
Track: Production
Secondary Track: Business and Management
Format: 25-minute Lecture
Experience Level: All

Session Description
Whether you build online or social networking games, finishing the game is really the starting point: you release it, get feedback from your customers and environment, and then start all over again. Learn ways to keep up with changes and solve problems as Jane Fraser takes you thru the process and procedures she uses at Pogo.com and EA Social. Jane will illuminate the path of solving release and production issues with from inception to conclusion. She will outline the steps to take – identification, reproductions, risk assessments, patching, and the checks and balances to ensure the safest path towards fixing the issue.

Intended Audience
Intended for new and intermediate experience. This talk is intended for anyone that works in QA, is new to QA management or someone who is trying to take their team to the next level. The talk is also helpful to anyone that works with the QA team to better understand their processes.

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